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Vallstar Privacy Policy

Vallstar is committed to protecting your privacy.
This policy explains how we collect, use, and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
 

1. What information we collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Any information you provide in a contact form message

  • Information provided when you subscribe to our newsletter

  • We also collect limited technical data automatically, such as:

  • IP address

  • Browser type

  • Pages visited and time spent on the website


2. How we collect your information

We collect personal data when you:

  • Fill in a contact form

  • Subscribe to our newsletter

  • Interact with our website (via cookies and analytics tools)


3. How we use your information

We use your data to:

  • Respond to enquiries submitted via our contact form

  • Send newsletters and updates (only if you have opted in)

  • Improve our website and services

  • Maintain security and prevent misuse


4. Lawful basis for processing

We rely on the following legal bases:

  • Consent – when you subscribe to our newsletter

  • Legitimate interests – to respond to enquiries and improve our services

  • You can withdraw your consent at any time.
     

5. How we store and share your data

Our website is hosted on Wix.com. Your data may be stored through Wix’s secure servers and databases.

We do not sell or rent your personal data. We may share data with trusted service providers where necessary to operate our website (e.g. hosting and email services).

Where data is transferred outside the UK, appropriate safeguards are in place.
 

6. Data retention

We retain personal data only for as long as necessary:

  • Contact form enquiries: up to 12 months

  • Newsletter subscriptions: until you unsubscribe


7. Your rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office


8. Cookies

We use cookies to improve your experience and analyse website traffic.

You can control cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.


9. Contact us

If you have any questions about this privacy policy or your data, please contact:
 

VALLSTAR TRADING CO LIMITED
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
​info@vallstar.co.uk

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